Contact.
Tell us about your operation and what you are trying to improve. We reply personally, usually within two working days.
Reply
We read every message and reply personally, usually within two working days.
Conversation
A short call about your operation, the systems you run and what you are trying to improve.
Recommendation
A clear written proposal: what we would build or change, with scope and timeline.
Common questions
What does custom hospitality software cost?
Every project is scoped individually. After the first conversation you receive a written proposal that states scope, timeline and cost - before you commit to anything.
Can you integrate with the systems we already run?
That is the core of our work. We connect reservation platforms, property management systems, point of sale and operational tools so information flows without manual work - and we build around what you have, not instead of it.
Do we have to replace our existing systems?
No. Most projects extend and connect what already works. Replacement is only ever a recommendation, made when a system genuinely holds the operation back.
Who do you work with?
Restaurants, hotels, resorts and hospitality-led businesses - from single sites to groups. We are based in London and work with operators across the UK and Europe.
What is Plateon Concierge?
Our product: an AI concierge that answers guests over WhatsApp, web chat and phone, and turns conversations into reservations. It can be deployed on its own or integrated as part of a wider project.
- OFFICE
- 124 City Road, London EC1V 2NX, United Kingdom